Automation is Nothing Without Strategy

3 Reasons SMS Messaging Works

The rise of SMS messaging in the call center industry is revolutionizing the way companies communicate with customers. Once, businesses relied solely on phone calls. Now, they can leverage the benefits of a text-based interface, which leads to an improved user...
Response Time and Conversion Rates

Response Time and Conversion Rates

Instant communication is the level most companies strive to achieve with their clients. With companies like Amazon in most people’s daily lives, the gratification of getting their needs meant as soon as possible has become the norm. If you’ve ever received a call...
Response Time and Conversion Rates

The Ultimate Guide to SMS Lead Generation

The Ultimate Guide to SMS Lead Generation Lead generation is one of those things that seems like a simple concept, but there are many different ways to approach it. You could hire a firm to do it for you, or you could use automation software. But what about text...
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